Terms of Service

Last updated: 8/21/2025

Agreement to Terms

These Terms of Service ("Terms") govern your use of the Coachlytics platform and services provided by Coachlytics Inc. ("we," "us," or "our"). By accessing or using our services, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use our services.

Description of Service

Coachlytics is a comprehensive athletic performance tracking platform that provides coaches and athletic organizations with tools to:

  • Track and analyze athlete performance metrics
  • Manage teams and create training plans
  • Monitor progress and set goals
  • Generate reports and analytics
  • Facilitate communication between coaches and athletes

User Accounts

Account Creation

To use our services, you must create an account by providing accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

Account Responsibilities

You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your account information
  • Keep your password secure and confidential
  • Notify us immediately of any unauthorized use
  • Accept responsibility for all activities under your account

Account Termination

We reserve the right to suspend or terminate your account at any time for violation of these Terms or for any other reason at our sole discretion.

Acceptable Use

You agree to use our services only for lawful purposes and in accordance with these Terms. You agree not to:

  • Violate any applicable laws or regulations
  • Infringe on the rights of others
  • Upload or transmit harmful, offensive, or inappropriate content
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt our services
  • Use our services for commercial purposes without authorization
  • Reverse engineer or attempt to extract source code
  • Share your account credentials with unauthorized parties

Data and Privacy

Your Data

You retain ownership of all data you upload to our platform. By using our services, you grant us a limited license to use, store, and process your data solely for the purpose of providing our services.

Athlete Data

If you are a coach or organization using our platform to track athlete data, you represent that you have obtained all necessary consents and permissions to collect and process such data. For athletes under 18, parental or guardian consent is required.

Data Security

We implement reasonable security measures to protect your data, but we cannot guarantee absolute security. You acknowledge that you provide data at your own risk.

Subscription and Payment

Subscription Plans

Our services are offered through various subscription plans. By subscribing, you agree to pay the applicable fees and charges.

Payment Terms

  • Subscription fees are billed in advance on a monthly or annual basis
  • All fees are non-refundable except as required by law
  • We may change our pricing with 30 days' notice
  • Failure to pay may result in service suspension or termination

Cancellation

You may cancel your subscription at any time. Cancellation will take effect at the end of your current billing period.

Intellectual Property

Our Rights

The Coachlytics platform, including all software, content, trademarks, and other intellectual property, is owned by us or our licensors and is protected by copyright, trademark, and other laws.

License to Use

We grant you a limited, non-exclusive, non-transferable license to use our services in accordance with these Terms.

Feedback

Any feedback, suggestions, or ideas you provide to us may be used by us without any obligation to you.

Disclaimers and Limitations

Service Availability

We strive to maintain high service availability but do not guarantee uninterrupted access. Our services may be temporarily unavailable due to maintenance, updates, or technical issues.

Disclaimer of Warranties

Our services are provided "as is" without warranties of any kind, either express or implied. We disclaim all warranties, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.

Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use.

Indemnification

You agree to indemnify and hold us harmless from any claims, damages, losses, or expenses arising from your use of our services, violation of these Terms, or infringement of any rights of another party.

Governing Law and Disputes

These Terms are governed by the laws of the State of California, without regard to conflict of law principles. Any disputes arising from these Terms or your use of our services will be resolved through binding arbitration in San Francisco, California.

Changes to Terms

We may modify these Terms at any time by posting the updated Terms on our website. Your continued use of our services after such changes constitutes acceptance of the new Terms.

Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

Contact Information

If you have any questions about these Terms, please contact us:

Email: support@coachlytics.com